ADA Compliance for NYC Government Agencies
Title II Digital Accessibility Programs Built for Oversight
The DOJ's April 2024 Title II Web Accessibility Rule is now federal law. Compliance deadlines are April 2026 for large agencies and April 2027 for smaller ones. We build documented digital accessibility programs that satisfy federal requirements, pass legal scrutiny, and serve every member of your community.
Why NYC Agencies Are at Risk
NYC government operates under heightened accessibility scrutiny. The city's Disability Rights Office, consent decree history, and federal oversight create a reality where agencies cannot afford partial measures. The DOJ has dramatically increased Title II enforcement actions against state and local governments. Disability rights organizations file complaints regularly.
Agencies also struggle with documentation. The DOJ's 2024 Title II Rule doesn't just require compliance — it requires proof of compliance. You need a written self-evaluation, a documented transition plan, a grievance procedure with defined timelines, evidence of staff training, and records of accommodations.
What We Deliver
Compliance Assessment — Comprehensive assessment of your agency's digital accessibility status: websites, portals, documents, internal systems. We identify gaps, prioritize remediation, and map changes against your deadlines.
VPAT Reviews & Vendor Assessment — We evaluate vendor accessibility claims, run hands-on testing of systems your agency uses, and provide procurement language that bakes accessibility into future contracts.
Procurement Accessibility Language — Accessibility requirements aligned with NYC PPB rules and federal Title II standards for RFPs and contracts.
Staff Training & Awareness — Training programs covering accessibility requirements, document remediation, accessible communication, and your agency's specific obligations.
Multi-Year Accessibility Plans — Section 504 self-evaluation and documented transition plan: the centerpiece of Title II compliance.
Consent Decree Support — Compliance documentation, milestone tracking, and ongoing oversight response for agencies under consent decrees.
Compliance Areas We Cover
- Title II (state and local government entities — websites, public programs, services)
- Section 504 (federally funded programs and services)
- Section 508 (federal IT systems and procurement)
- Title I (employment — when your agency is a covered employer)
- NYC Human Rights Law (additional protections for NYC agencies)
Who We Work With
NYC agencies (DOE, DYCD, HRA, DOC, ACS, DOHMH, HPD, DSNY, and more), NYS agencies and authorities, CUNY and SUNY systems, MTA, and government contractors working with NYC.
Get Started
Every engagement begins with a free compliance assessment. We'll evaluate your current state, identify gaps, and scope a program that works within your timeline and budget.